Settings
Configuration changes are recorded in the audit log.
Admin users & roles
Amara O.
amara@oshunmatch.example · last active Today
Oshun admin
Devon R.
devon@oshunmatch.example · last active Yesterday
Safety lead
Kemi T.
kemi@oshunmatch.example · last active 3 days ago
Matching reviewer
Notification templates
Clinic invitation email
Email · updated Jul 2, 2026
Published
Match ready for review
Email + SMS · updated Jul 14, 2026
Published
Weekly check-in reminder
SMS · updated Jun 30, 2026
Published
Report received acknowledgement
Email · updated Jul 21, 2026
In review
Support SLAs
High severity report
Target 2 hours · current 1h 12m
Medium severity report
Target 1 business day · current 9h 40m
Support request
Target 2 business days · current 2d 4h
Matching rule weights
Weights guide suggestions. A human still approves every match.
Journey stage similarity30%
Support goals overlap25%
Communication cadence20%
Identity and lived experience15%
Timezone and language10%
Pilot configuration
- Bloom Fertility Center
- Active · pilot Mar 3, 2026 to Dec 31, 2026
- Riverbend Reproductive Health
- Active · pilot Apr 14, 2026 to Dec 31, 2026
- Northstar IVF
- Pilot pending · pilot Aug 1, 2026 to Mar 31, 2027