Oshun admin console

Amara O.

Settings

Configuration changes are recorded in the audit log.

Admin users & roles

Amara O.

amara@oshunmatch.example · last active Today

Oshun admin

Devon R.

devon@oshunmatch.example · last active Yesterday

Safety lead

Kemi T.

kemi@oshunmatch.example · last active 3 days ago

Matching reviewer

Notification templates

Clinic invitation email

Email · updated Jul 2, 2026

Published

Match ready for review

Email + SMS · updated Jul 14, 2026

Published

Weekly check-in reminder

SMS · updated Jun 30, 2026

Published

Report received acknowledgement

Email · updated Jul 21, 2026

In review

Support SLAs

High severity report

Target 2 hours · current 1h 12m

Meeting target

Medium severity report

Target 1 business day · current 9h 40m

Meeting target

Support request

Target 2 business days · current 2d 4h

Behind target

Matching rule weights

Weights guide suggestions. A human still approves every match.

Journey stage similarity30%
Support goals overlap25%
Communication cadence20%
Identity and lived experience15%
Timezone and language10%

Pilot configuration

Bloom Fertility Center
Active · pilot Mar 3, 2026 to Dec 31, 2026
Riverbend Reproductive Health
Active · pilot Apr 14, 2026 to Dec 31, 2026
Northstar IVF
Pilot pending · pilot Aug 1, 2026 to Mar 31, 2027