Privacy, in plain language
Oshun Match only works if you know exactly who can see what. Here it is without legal language.
What your clinic can see
- That they invited you, and whether the invitation was opened or claimed
- Whether you finished enrollment
- Whether you are actively participating, as a yes or no
- Aggregate numbers across all of their patients
What your clinic cannot see
- Your messages, ever
- Your questionnaire answers
- Who your peer is, or why you were matched
- Other clinics on your portal
- Reports or support requests you send
- Your phone number, or any search by phone
What Oshun admins can see
Oshun reviews every introduction, so admins can see your questionnaire summary, match history, and check-ins. Admins can only open message content when they are reviewing a report or a request you made, and every such access is logged with a written reason.
How phone verification works
We store a protected version of your number so we can recognize you if a second clinic invites you. We do not let clinics look you up by phone, and a clinic cannot change your phone for you.
Reports and safety
Reporting a concern is separate from asking for help. Both go to Oshun, never to your clinic. If a match needs to pause while we review, you choose whether that happens.